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GM-

Hello Nexo community. Today, July 2, is the tenth day

since I made the EOS transaction to my nexo wallet, but it still has not been credited. Exactly ten days ago I had contacted support and received application number, but my problem remained unresolved. Answer my question - do I have the right to assume that this looks like theft? Or is it the incompetence and disgusting attitude to the customer? I think both answers are correct. Otherwise I cannot explain this attitude of Nexo. I have written many times about my problem and in this chat too, but nothing happens for ten days. And technical support answers only when I write to them, but these answers are empty, but they always answer - you have the highest priority and Nexo is the best company in the crypto lending industry ((

#cryptocurrency #english #nexo
0

4 ответов

3 просмотра
Mike | Nexo | No support via DM-

Hello. Do you have your ticket number for your case so I can look into it?

0
02.07.2022
GM- Автор вопроса
Mike | Nexo | No support via DM
Hello. Do you have your ticket number for your cas...

Dear admin, why did you ask for my application number? You wanted to solve my problem but again you failed?

0
02.07.2022
Drea | Nexo | No support via DM-Nexo
GM
Dear admin, why did you ask for my application num...

From what I can see on our end, your case has already been escalated with the highest priority to our Technical department, as you have been informed via email. Rest assured that as soon as there is an update on the matter, you will be informed in your respective ticket. In the meantime, no further actions are requred on your end.

0
02.07.2022

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