bought a new phone and needed to disable Google Authenticator on the old stolen phone and enabled it on the new phone. I have followed every prescribed step in this https://www.gate.io/security_reset, yet my application is unsuccessful.
What can I do to access my account?
/security_reset@gate_official_bot
you can click the link and follow the instruction there
Please submit a ticket at https://www.gate.io/zendesk or use the live chat feature on gate.io app or website. https://www.gate.io/help/guide/common/22433/start-a-live-chat
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