Hello support. i had Matic-sand staking on the website. i

Question

[Official] The Sandbox

At_Ra

Hello support. i had Matic-sand staking on the website. i

loggedin after a long time and came to know its discontinued how do i claim my tokens?

#cryptocurrency #english #sandbox

0

07.12.2022

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Zel | Will NEVER DM First · Accepted Answer

Hello! We are sorry to know that you are facing issues when trying to withdraw your Msand. Please follow the below steps and check it should work. 1)If you are using Brave, go to the browser's settings and make sure the default wallet is set to "none". 2) Make sure your wallet is unlocked (by logging into it) and on the correct network. For example, your wallet needs to be set to the Polygon network to access staking correctly. 3) If you are using a hardware wallet, make sure the Hardware Wallet option is set to "On" in your Chain Settings menu, found in your user profile's settings on The Sandbox website. 4) Check the status of the Polygon (https://polygon.io/system) and Infura (https://status.infura.io/) networks. If either are having issues, you'll need to wait a while. You can also check - https://bit.ly/TSBstakeTSKB for more information.

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