What gateway problem cant be fixed in 6 weeks?

Unfortunately, I'm not a developer and am not aware of such details, but please rest assured that we're working on resolving this issue as soon as possible.

Can you tell me who to contact for the neccessary details?

Unfortunately, no, but I'll try to clarify some details.

Its about time .. since 6 weeks the answer is "issue will be resolved soon" and there is 0 progress and 0 communication .. and im pretty sure that it will be pain in the ass to withdraw funds after the gateway delist in 7 days

I understand you frustration, but we’re not going to close the gateways without allowing our customers to withdraw their assets.

Is there official statement regarding this?

Not yet, but we'll post an announcement if the problem isn't resolved within the next few days.