Hello,Why did I withdraw BSC, but it didn't arrive in

the account for a day, contact customer service and tell me that I am reviewing, has anyone else encountered this situation?

11 ответов

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Hey! As we respect our users' privacy, I'd like to move our conversation to the online chat available right within the https://waves.exchange/ application. Check the screenshot on how to contact us and we'll be pleased to assist you 24/7!

Lamuyangzi- Автор вопроса
julia
screenshot Hey! As we respect our users' privacy, I'd like to...

Already contacted, no reason, I just want to get my own money back

Lamuyangzi
Already contacted, no reason, I just want to get m...

Unfortunately, such issues are resolved via the Support chat only.

Hello, I am waiting for 7 days already for my USDT over BSC. Yesterday, someone posted that it took 11 days for him.

Thiler
Hello, I am waiting for 7 days already for my USDT...

Hey there! Have you contacted us via online chat in the app/ on our website?

Leo | Waves.Exchange
Hey there! Have you contacted us via online chat i...

Yes like 20x. You always tell me that I have to wait, no specific reason…

Lamuyangzi- Автор вопроса
Thiler
Hello, I am waiting for 7 days already for my USDT...

We just get our money back and need their analysis? Fuck, not at all decentralized blockchain

Lamuyangzi
We just get our money back and need their analysis...

First of all, unfortunately I cannot share details of how gateways work. Secondly - your case is reviewed by specialists, so please be patient and stay tuned - for any clarifications you need to contact us via the same dialogue on help-desk of website. Thirdly, please be polite - lets respect each other :)

Thiler
Hello, I am waiting for 7 days already for my USDT...

I withdrew yesterday and it went through in under 1 hour fwiw (USDT on BSC). I did contact the support through their website after 30 minutes or so to ask them about it, that probably sped it up.

Thiler
Probably a small amount

yeah it was lower, was not 5 digits

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