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Hello! Please specify the withdrawal of which coin are you interested in?

Eduardo ◤✠◢ 🇧🇷
USDC and USDT

Hi! Looks like maintenance in progress, please check other gateways and withdrawal options a little later on this link https://waves.exchange/gatewayfees

Eduardo ◤✠◢ 🇧🇷- Автор вопроса
Yuri | WX Network
Hi! Looks like maintenance in progress, please che...

Why don't have an alert on "Waves.Exchange Announcement" channel ???

Eduardo ◤✠◢ 🇧🇷
Why don't have an alert on "Waves.Exchange Announc...

We have not made an announcement, as some gateways periodically offer the possibility of withdrawing funds. If the situation at the gateways persists long enough, we will make an announcement, don't even hesitate. In any case, thanks for your feedback.

Yuri | WX Network
We have not made an announcement, as some gateways...

So 11 days isn’t long enough you have to be kidding right it’s ridiculous that you hold customer funds hostage for that long

Zero N1s
So 11 days isn’t long enough you have to be kiddin...

If your situation is known, then specialists are already working on a solution to your problem, just wait a little more. If not, please contact our online support chat on the website for help

Yuri | WX Network
screenshot If your situation is known, then specialists are a...

I'm sure it will be fixed very quickly Waves.Exchange devs are the best 😎

Yuri | WX Network
screenshot If your situation is known, then specialists are a...

It’s known but it’s not the point yuri it’s far too long to just get told to wait longer something must be done about this

Zero N1s
It’s known but it’s not the point yuri it’s far to...

Hello! I understand your point of view and will pass your feedback on to the team

julia
Hello! I understand your point of view and will pa...

Thanks I have a question for the AMA . 1. When will usdc erc20 gateway reopen.

Zero N1s
Thanks I have a question for the AMA . 1. When wil...

Thank you for your questions. Have you already contacted the support service regarding your issue?

julia
Thank you for your questions. Have you already con...

Several times as I said the answer I get is keep waiting which is a terrible answer when new withdrawls are being processed that are larger in amounts

Zero N1s
Several times as I said the answer I get is keep w...

I see, Zero. Please be sure, that the team is aware of the issue and working on resolving such situations. Please take our apologies for such unpleasant experience.

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