How long can a bridge transaction be "on hold" ffs?

I'm waiting for 6 days now, this is a joke

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Hi, As we respect our users' privacy, I'd like to move our conversation to the online chat available right within the https://waves.exchange/ application. Unfortunately, there is no other way to speed up the process but contacting the support. The tx transfer issues are not resolved in the chat. So, please reach out to the support again.

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