normally or has a delay?
Hi Nico! Yes, there is a delay, but we process withdrawals gradually. A lack of liquidity for the USDT/USDC/BTC gateways is more common due to the greater popularity of these gateways among users. Please be aware that we do our best to speed up the process of refilling liquidity for the gateways from hot wallets so that the gateways' wallet balances are usually refilled several times a week. As a result, the transactions which were not processed earlier go through. Delays in gateways' wallets replenishing are due to infrastructural issue, or, simply put, technical reasons.
If I withdrawl for example, 150 usdt...do i have delays problems?
Most likely, yes, it will be processed with some delay.
minutes or days?
Unfortunately, it's impossible to predict, there is a notification right in our app:
now, many people have been waiting two months for withdrawals.
2 month is the longest waiting duration, not necessary the most. Before they improved their system 2 weeks ago many transaction were not processed chronological. That is why there are some old withdrawls. It may be better in the future now.
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