Can someone plz help me my crypto Visa card was

frozen out of no where and I can’t see anything on the app WHATS going on it’s saying contact support to unfreeze !???

9 ответов

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Please read the pinned message my friend.

We are aware that users are not getting an update to their card screen. However, your card will continue to work with merchants and you will be able to load it and fiat wallets. Our staff is working diligently to resolve this as quickly as possible; we appreciate your patience.

Pat | Crypto.com
We are aware that users are not getting an update ...

This is just wrong. When you try to load you get the pop up that it is frozen. It cannot be loaded. Please get your facts correct.

Srr
This is just wrong. When you try to load you get t...

It's one of the symptoms of the said issue. Do not worry for your assets are safe and the team is doing their best to resolve it ASAP :)

Pat | Crypto.com
It's one of the symptoms of the said issue. Do not...

Right but please stop telling people they can load. It’s not possible. The pop up blocks you from loading.

Srr
Right but please stop telling people they can load...

We understand. Please refer here https://t.me/CryptoComOfficial/2570252

Srr
Right but please stop telling people they can load...

I did not indicate that you may top-up for the duration of this issue. As I previously indicated, top-up is now unavailable and will be restored as soon as possible.

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