How long does it usually take for the personal info

to be verified to get a card? It's been around 10 days since I've purchased my Ruby card and the personal info section still says pending

7 ответов

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Something doesn't sound right. Have you reached out to support from the app?

Responses are delayed. Follow the timeframe given in the help center.

Tij- Автор вопроса
Durango ⬢ Ambassador 🇨🇦 🇺🇸
Responses are delayed. Follow the timeframe given ...

The help center does nothing but end in dead ends with links to help articles that don't help me at all, and won't allow me to contact anyone directly.

Tij
Yeah

Send them a email as well contact@crypto.com

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