Certainly only one ID in my country
Can you hear me?!
and what error do you get from the KYC process?
I dont know, app just noted request declined :))
Check your email, usually you get an email and it may have some details, otherwise please contact support via the in-app chat to enquire why the document is being declined
Please be a customer of Binance or Mex, see how the app they serve? Even though they have different tiers, they have the same target, your app still has a lot of problems
Mate, I have explained to you that I do not know what is the issue until you can check your emails and/or speak to customer service. Comparing with other exchanges is pointless at this stage of the conversation and is against the rules as well.
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