Hi… When I try to reset 2FA in crypto.com App,

am not getting Authenticator code…?????

Any admins👆🏽

8 ответов

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You have to use your Authenticator app to create a new code

SK- Автор вопроса
Hung Lo
You have to use your Authenticator app to create a...

Ya I know. But am not getting new Authenticator code to type in Authenticator app.

SK
Ya I know. But am not getting new Authenticator co...

you have to add it back into the Authenticator app using the QR code or copying the code. The original 2FA you created will not work so you need to make a new one.

SK- Автор вопроса

I don’t know what app you use but I use Authy which is the best because there is a back up. You just scroll to the bottom and hit the plus symbol to add a new account

SK- Автор вопроса
Hung Lo
I don’t know what app you use but I use Authy whic...

Am using google Authenticator app. I can understand what u r telling. But the new code is not generating when I enable 2FA…???

SK
Am using google Authenticator app. I can understan...

You need to generate a whole new 2fa code. You need to copy the new qr key and paste in a 2fa app that will generate a whole new code. You can delete old ones after.

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