I am attempting to withdraw USDT from crypto.com exchange. It

asked to set up 2 factor verification, but is not recognising my google authenticator, which I previously set up. Any thoughts?

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Request for reset of 2fa ON THE APP and then enable the 2FA again

bruce-banten Автор вопроса
Albert
Request for reset of 2fa ON THE APP and then enabl...

Thanks - do you mean 'delete' crypto.com from google authenticator. I don't see an option to 'reset'. Just checking... thanks.

Authy is a better 2fa

bruce banten
Thanks - do you mean 'delete' crypto.com from goog...

you need to set up a new 2fa with your 2fa account

bruce banten
Thanks - do you mean 'delete' crypto.com from goog...

No, I mean chat with them on the app and request for a reset. You would be told to make a video of yourself saying a few details and requesting for a 2FA reset

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