How long does it normally take for support to answer

emails? It’s now been over a day of ”usually responds in 30 minutes” and the in-app support is down too

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It really depends, they may be quite busy at this time. what issue do you have? feel free to pm if it's a senstive issue that you dont want to share here

For me, Email replies within 30 mins, once the conversation is assigned to a team member. I hope they fix the in-app support too

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