answer from xxxxxx@cryptocom.intercom-mail.com. Is that a legit address?
If you received the email after messaging support in the app it should be connected. NEVER respond to any direct message on Telegram as you will get scammers. Also you can specifically set up an anti-phishing code as well that will display a number on any income emails so you will know it comes from the company - https://help.crypto.com/en/articles/4702792-all-about-anti-phishing-on-crypto-com-app
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