Anyone else 2FA not working in crypto.com app since yesterdays

update in Australia. Any ideas on how to fix?

6 ответов

22 просмотра

I'm sorry, mine is working. Here is some more 2FA information below.

⬢ What is Two-Factor Authentication (2FA) and how to use it? 2FA is an additional security layer to your password. With 2FA enabled on your account, you will have to provide your 2FA code when performing certain actions. Crypto.com App » How to enable/disable/reset 2FA? Crypto.com Exchange » How to enable/disable/reset 2FA Crypto.com DeFi Wallet » How to enable/disable/reset 2FA

Tanya-McLean Автор вопроса
Durango ⬢ Ambassador 🇨🇦 🇺🇸
I'm sorry, mine is working. Here is some more 2FA ...

Already looked at that. I reset the 2FA but the problem lies in the c.com app. I also have the authenticator installed on 3 devices and they all show the same number. Only c.com have changed.

Tanya McLean
Already looked at that. I reset the 2FA but the p...

🛠 Try these steps below. 🛠 1⃣ Make sure you have the most up-to-date crypto.com app. Verify this from the Google Play store or Apple store. 2⃣ Force Close the app and re-open it. 3⃣ Try without a Wi-Fi connection and with a Wi-Fi connection. 4⃣ Uninstall and Re-install the app. (Optional) 5⃣ If the problem still persist. Confirm that it is not a device issue by installing the app on another device. 6⃣ From this point, reach out to customer support from contact@crypto.com. Explain to them the issue and only use the email address that is registered with crypto.com

Tanya-McLean Автор вопроса
Durango ⬢ Ambassador 🇨🇦 🇺🇸
🛠 Try these steps below. 🛠 1⃣ Make sure you have...

will do. i have it installed on another device already. i will dig that up. Thanks for the idea.

Похожие вопросы

Обсуждают сегодня

Карта сайта