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Hi, I'm writing from Italy. For almost 20 days I
have been asking for assistance in the app chat because I lost the 2FA code and I need to reset it. I have already sent the recognition video but no one answers me. I urgently need to make an operation! What can I do?
7 ответов
Come te
![Csilla-[will never DM first]](https://image.telq.org/user_avatar_1925004752_5863809607191869751_mini.jpeg){kind=avatar}
Hey Send me your ref.code in DM, please! 🙌
Hey Send me your ref.code in DM, please! 🙌
Could you please let me know the typical time frame for the customer support team to respond to messages? I reached out via the in-app support chat around 10 hours ago but haven't received a response yet. I'm wondering if there's a delay or an issue with the support system.
Could you please let me know the typical time fram...
Send me your ref.code in DM, please!
Send me your ref.code in DM, please!
Could you help daye as well he is oblivious. tnx. I couldnt help him come to his senses.
Hi, please check these articles on 2FA reset - https://help.crypto.com/en/?q=reset+2fa
If they don't assist please DM with your referral ID and I will try to assist you further.
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