I’ve been waiting for an email or an update regarding

my NFT account since January 5th. My account was locked on December 14th and the email is supposed to show me how to unlock my account, chat has been forwarded over 20 times and the ONLY person to help me was named Valentino in the chat he said he was reviewing the proof I sent. Can someone please help me that won’t forward my chat but get the email sent to me or get me an update on WHEN my account will be unlocked? It’s been almost a month!!! The only actual help I’ve gotten was on January 5th.

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Can you DM me please? NOTE: I will NOT DM you first

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