Hi. Have TGBP withdrawals been stopped for good ? Or

will it be possible again soon ? Thanks.

Why should those have been stopped? 🤔

Hello

I don’t know. The app says it’s not possible to withdraw TGBP

Did you add the address just recently? There’s a 24h cool-down period for new addresses.

I added my addresses several months ago

What’s the exact error message?

TGBP withdrawals are not yet available. In the meantime you may exchange your TGBP to another currency….. I used to withdraw TGBP with no issue 😕

Can you withdraw other coins? Might be an account restriction -> contact Support via app chat.

@MatCDC Ever heard of this?

I’ve just check. Withdrawals are not available at present.

Will they be possible again ?

I‘m wondering if it actually ever worked. 🤔

I have been withdrawing TGBP for over a year now.

You’re right, I withdrew to Trusttoken a while ago. 💡

Strange. Anyway. I’ll send support a note and ask them.

Yeah, drop me a note to DM, I’ll try to get some clarity on that issue, too.

Is there any clarity? I’ve withdrawn TGBP in the past, try to do so today and see the warning pop up with the "TGBP withdrawals are not yet available"… can I send to DeFi wallet and then send elsewhere?

Indeed it’s still disabled and there’s no ETA when and if it will be available again.

Thanks for the reply Martin, does the same apply for the DeFi wallet if I transfer there first do you know?

Yes. Basically any external transfer is affected.

No worries, thanks for the clarification