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In the app, insid of my files, i have to download all files to be able to watch the videos?

in the veve app it doesnt let me watch the videos of the collectibles. There is a play buton, but it wont play. It may be thay i need to configurate something?

I have a doubt with kyc and proof of adress, can i speak with somebody here?

Its more value if it is the #1? Its only a number that tels you were the first buying it, but the #10 is the same nft and from the same collection. I mean, if they are #500, ...