When I try to Get Verified using my Ledger, an

Question

When I try to Get Verified using my Ledger, an

insanely long message that needs to be confirmed appears. I was clicking through it for 10 minutes and still didn’t get to the end. It says ‘double click’ to skip the message, but if I do that then my Ledger just freezes. Any suggestions on how to solve this?

#allianceblock #cryptocurrency #de-fi #english

0

07.12.2023

9 ответов

33 просмотра

Kat | I will never PM you first

If youv'e got Brave as your browser, it could be that you need to set "Shields Down"; I haven't read anyone complaining about a very long message as a result of this, but it has impacted Brave users. There is a guide, here, that walks you through what you should be seeing, and has some browser-based troubleshooting at the end: https://docs.google.com/document/d/1WMhKcURQEp92M9zOMnres_G_zp_DROueHcC6iuSfK4E Please look this over while I'm digging into other possible issues -- hopefully it will help!

0

5 месяцев назад

MF Автор вопроса

Kat | I will never PM you first
If youv'e got Brave as your browser, it could be t...

ok thanks. i used Chrome. I can also look into Brave

0

5 месяцев назад

Kat | I will never PM you first

MF
ok thanks. i used Chrome. I can also look into Bra...

It's possible that there might be some other extension interfering, but I don't think that's likely; that shouldn't result in you having a really long message to confirm in your Ledger device itself. Just of course make sure that you're using https://www.fundrs.app (with the "www") as your starting point for getting to the "Get Verified" button. I figure you're doing this, but just want to cover all bases. : )

0

5 месяцев назад

Kat | I will never PM you first

MF
ok thanks. i used Chrome. I can also look into Bra...

Make sure that you're only completing the mandatory personal details & contact info fields. If you are filling in everything, that's likely the cause of the issue you're having.

0

5 месяцев назад

MF Автор вопроса

Kat | I will never PM you first
Make sure that you're only completing the mandator...

So you mean don’t upload Proof of Residence doc? I think that’s where all the data is

0

5 месяцев назад

Kat | I will never PM you first

MF
So you mean don’t upload Proof of Residence doc? I...

I'm quoting the guide: "If completing verification using a Hardwallet like the Ledger or Trezor, only complete the Mandatory Personal Details and Contact Information fields." Anything else NexeraID needs, it will prompt you for. : )

0

5 месяцев назад

MF Автор вопроса

Kat | I will never PM you first
I'm quoting the guide: "If completing verificatio...

Perfect, thanks for your help. Submitted fine without proof of residency doc

0

5 месяцев назад

Kat | I will never PM you first

MF
Perfect, thanks for your help. Submitted fine with...

Outstanding!

0

5 месяцев назад