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Hi Admin. During the Disney Simpson drop, I got a

rebound but not enough gems available. Hence, App prompt
me to buy Gems in app (Google), I did and the gems purchase was successful. After that the app prompt that I already own the collectible.

During that time, the Gems was reflected in my wallet balance. However the gems balance wasn't there anymore this morning and I don't have any pending order.

Is this problem widespread and if management is aware of this issue? Should I raise a ticket or wait a few more hours to see if the Gems are back in my wallet ?

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Heard the same issue encountered to some members. Please give it some time to appear, there must be a glitch. If you wish to log a ticket, you can send one here https://help.veve.me/submit-a-support-request

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