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Hey, when are we going to be able to transfer

gems into cash? Date estimated? Thanks!

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There is no ETA at the moment. However, it is still under internal testing https://t.me/ecomi/1008362

Enobee
There is no ETA at the moment. However, it is stil...

Can you help according to suffering support ticket please ?

Julien
Can you help according to suffering support ticket...

Unfortunately, we can't. You will have to wait for a response from the support team🙏

Enobee
Unfortunately, we can't. You will have to wait for...

Ok so I have to questions (I can't sleep because everything I have is into this app) - how many time do I have to wait ? - Will I recover all I have into my veve wallet (gems, omi, nft) ?

Julien
Ok so I have to questions (I can't sleep because ...

I can't give an exact date on when the support team will respond. They should respond as soon as possible. When an account is disabled, the case is being investigated, if the user is not found guilty of using bots etc, then the user will regain access to his/her account

Enobee
I can't give an exact date on when the support tea...

Ok, I am happy to know I will recover my account 🙂 I understand "ASAP" but it is so much unprecise .. do you have any idea of the delay ? Days ? Weeks ? Months ? How can I push the process ?

Julien
Ok, I am happy to know I will recover my account 🙂...

Unfortunately, I can't give a timeframe. You will just have to wait for a response from the support team.🙏

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