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Good afternoon. I lost a transfer from the Kucoin exchange

to the Bitget exchange via your network. Where should I go?

15 ответов

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Contact both exchanges. They can look into it.

ZeBro0oluck- Автор вопроса
Zhen | I report DM ⛔️
Contact both exchanges. They can look into it.

We have already contacted Bitget and sent it to you

ZeBro0oluck- Автор вопроса
ZeBro0oluck
We have already contacted Bitget and sent it to yo...

The deposit address of IOST is bgexiost. Can advise user to contact the IOST project team

ZeBro0oluck
The deposit address of IOST is bgexiost. Can advis...

We aren't owners of that address. We can't just remove funds from there and deliver them to you.

ZeBro0oluck- Автор вопроса
Zhen | I report DM ⛔️
We aren't owners of that address. We can't just re...

Give your official comment on this situation. and I will transfer it to the technical support of the exchanges

ZeBro0oluck
The deposit address of IOST is bgexiost. Can advis...

Who advised this? Please send me a screenshot and I'll tell their team

ZeBro0oluck
Give your official comment on this situation. and ...

Contact both exchanges. They can look into it. - official comment

ZeBro0oluck- Автор вопроса
ZeBro0oluck
all exchanges have already been contacted

IOST foundation created the chain but isn't "God" in this ecosystem. We can't just take tokens from one account and deposit it in another one

Zhen | I report DM ⛔️
IOST foundation created the chain but isn't "God" ...

Free account creation https://twitter.com/xraders_xyz/status/1735225641140961694

ZeBro0oluck
all exchanges have already been contacted

If you sent the tokens to bgexiost, the owner of this address needs to handle it

ZeBro0oluck- Автор вопроса
Zhen | I report DM ⛔️
IOST foundation created the chain but isn't "God" ...

just tell me that there is definitely no problem on the network based on the data I provided

ZeBro0oluck- Автор вопроса
Zhen | I report DM ⛔️
I don't understand. What problems in the network?

the money did not come to the exchange, I sent you a personal message with the details

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