Yes i have done it with correct wallet And also trying to claim on same wallet
Whom can i contact to get it resolved?
Hmm, I can contact the team about this issue. But this could be an issue on ProjectGalaxy's end
Unfortunately they don't have anyone to contact They don't have any telegram discord channel to contact them. It would be great if you can check it
Have you tried their support channel?
I am also trying to ask them for help but currently no one is responding in their discord channel
You guys said me to contact them, but even they were saying to get in touch with perpetual team
No worries I've shared the details you've provided to the Perp team
In how much time should i follow up for the resolution?
The script that ProjectGalaxy uses updates once per day, surprised they didn't tell you this. Oh I see you didn't ask them
But my brother account showed up instantly that he can claim 1 NFT Is it updated instantly for some users and takes time for others?
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