what types of fraudulent activities you started to see more of within the app& why Zelle had to be temporarily paused? (I believe this info is correct but correct me if I’m wrong)
& anything you can share about the new monitoring system?
We’d prefer not to publicize the typologies we see because that could tip off bad actors and have them switch methods The new system is called Unit21. There website gives a good overview of their solution
Definitely understand. Was there anything of big concern or is the team confident that with this new implementation things will be in Reserves favour? Thanks will look into Unit21
No big concern, we just had grown to the size where we needed to add a tool to help us scale our capacity
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