🔥 PLEASE READ: ‼️BE CAREFUL of scammers impersonating admins/support. No one

from the team will EVER add you to another group or message you to help with a support issue (here, in PMs or on social media). Stay safe.

❗️SUPPORT
▫️ Telegram is not a support channel
▫️ For your safety, please do not post any account related support issues here as scammers will often message pretending to be admins.
▫️ Admins in telegram do not have access to accounts and will not be able to provide help.
▫️ If you are having a problem with your account (login, top-up or any other account related problem), please use the official Support Portal. Raise a SINGLE support ticket providing as much detail as possible:
https://support.electroneum.com

‼️👉 PLEASE NOTE: The support system does not use the same login credentials as your wallet. You can raise a ticket with just your email by clicking on the "Submit a Request" link at the top of the page. To monitor your outstanding tickets and add updates you will need to "Sign Up" (on the Sign In page) using the same email. Also please note, due to high volumes, support tickets are taking longer than usual.
⛔️ Creating more than one ticket for the same problem will slow down a response. Please login and add comments to your existing ticket for updates.

For questions regarding KYC, please check out the Support FAQs and create a ticket on the support portal if required (tickets/communication for KYC is built into the app direct - so check out the Resolution Centre under More->Account Verification):
https://support.electroneum.com/hc/en-gb/articles/360009862537-What-is-KYC-AML-CTF

If you haven't already, check out the Electroneum Website and Community Forum for up-to-date project information and a place to discuss all things Electroneum!
🔗 https://electroneum.com
👥 https://community.electroneum.com/


📖 White Paper: https://electroneum.com/electroneum-white-paper-update.pdf

❔Where can I trade ETN?
https://electroneum.com/exchanges
Market Info: https://www.coingecko.com/en/coins/electroneum#markets

❔Where can I store ETN?
Online/Mobile Wallet (KYC is required for this wallet):
https://electroneum.com
Command Line (CLI):
https://github.com/electroneum/electroneum/releases/latest
Community GUI (unofficial):
https://github.com/andrepatta/etn-desktop-wallet/releases
Paper Wallet:
https://downloads.electroneum.com/
Hardware Wallet: Ledger Integration with GUI/CLI being updated after Aurora upgrade (then resubmitted to Ledger).


Also make sure to follow the teams official social media accounts:
https://community.electroneum.com/c/social-media/

❗️Group Rules: This Official English ETN group is a place where new and existing users can ask questions, make suggestions and keep up-to-date with news. To enable constructive dialogue, administrators strive to ensure that it's kept free from unnecessary or irrelevant content and inappropriate chat... With that in mind, please respect the following rules:
- No price discussion/speculation. (use https://community.electroneum.com)
- English only.
- No support issues
- Stay on topic please.
- Be polite and courteous at all times..
- No FUD.
- Please speak to an admin before posting links (unless its to the community forum or an official post by the team).

❓Common Questions:
▫️What is ETNs contract address?
ETN does not have a contract address like some projects (ERC20/BEP20 etc). It has its own blockchain which was forked from XMR (CryptoNote). Check https://electroneum.com/blockchain/ for more info.
▫️I have a Marketing / Listing / AMA proposal, who do I contact?
You can submit details using the support portal (using the "Submit a request" form) and they will be forwarded to the relevant department. https://support.electroneum.com. You can also reach out to them on LinkedIn: https://www.linkedin.com/company/electroneum

Please you didn't answer my question. Hello guys. Please how can I move my ETN from paper wallet to ETN App on my phone. When I try scanning the PRIVATE SPEND QR I receive and error code saying ADDRESS IS TOO SHORT. Any help from here?