Dear friend, I need your help, My account is limited, the

Question

Dear friend, I need your help, My account is limited, the

reward is only 0.0001TLM,
I asked customer service and got the following response:
The account cannot be unblocked because it violated the
Section 4 of our Terms and Conditions:
What are the "Terms and Conditions" (TAC, TOS) to play Alien Worlds?
I checked the terms and it's about account registration, username.

Later, I re-applied for a new account, but it took only 2 days to get banned again.

I would like to know what exactly is restricting my account?
The customer service did not reply to the specific reason. I would like to ask my friend to help verify it with the official. Is that okay?

#alienworlds #cryptocurrency #english

0

28.08.2022

19 ответов

22 просмотра

Darica Lewiz

We do not allow multiple accounts my friend, creating a second account might also get flagged.

0

28.08.2022

F T Автор вопроса

StarryNight
Once your account is flagged my fellow explorer th...

So what should I do next?

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28.08.2022

F T Автор вопроса

Darica Lewiz
We do not allow multiple accounts my friend, creat...

I only have one account, no two mining at the same time

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28.08.2022

SmeLLyKoaLa

F T
I only have one account, no two mining at the same...

did you mine 24 hours / most of the day?

0

28.08.2022

F T Автор вопроса

SmeLLyKoaLa
did you mine 24 hours / most of the day?

Yes

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28.08.2022

SmeLLyKoaLa

F T
Yes

yah so this is the prob the admins are trying to tell u . . you have to mine like a human . ..

0

28.08.2022

F T Автор вопроса

SmeLLyKoaLa
yah so this is the prob the admins are trying to t...

My master mines during the day, and occasionally mines several times at night

0

28.08.2022

M͢͢͢ℝ•Ƭ is M€ alienworlds.io

please send your problem to ticket support, mate

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28.08.2022

Darica Lewiz

Zendesk team is the one assigned with flagging and unflagging.

0

28.08.2022

F T Автор вопроса

zwbzk.wam

0

28.08.2022

F T Автор вопроса

M͢͢͢ℝ•Ƭ is M€ alienworlds.io
please send your problem to ticket support, mate

I asked a question, but customer service responded with some terms and no specifics about what I was violating

0

28.08.2022

M͢͢͢ℝ•Ƭ is M€ alienworlds.io

F T
I asked a question, but customer service responded...

take a few minutes to read https://alienworlds.io/terms-and-conditions/

0

28.08.2022

F T Автор вопроса

Darica Lewiz
Zendesk team is the one assigned with flagging and...

What I can't understand is that I don't think I violated the official requirements and regulations, but I was banned, and the customer service couldn't give a specific reason...

0

28.08.2022

F T Автор вопроса

M͢͢͢ℝ•Ƭ is M€ alienworlds.io
take a few minutes to read https://alienworlds....

I've read it through today, but still don't understand where I'm wrong

0

28.08.2022

F T Автор вопроса

F T
zwbzk.wam

After the account was banned, I re-applied for another account, but it was banned again after only 2 days...

0

28.08.2022

Darica Lewiz

F T
What I can't understand is that I don't think I vi...

You can send an appeal, my friend. If you think your account has been falsely flagged.

0

28.08.2022

F T Автор вопроса

Darica Lewiz
You can send an appeal, my friend. If you think yo...

I have already appealed, but the customer service did not reply to the specific reason, only that I violated Section 4 of our Terms and Conditions: What are the "Terms and Conditions" (TAC, TOS) to play Alien Worlds? I checked the terms and it's about account registration, username.

0

28.08.2022

Darica Lewiz

SmeLLyKoaLa
yah so this is the prob the admins are trying to t...

Koala is correct with his statement here

0

28.08.2022

StarryNight · Accepted Answer

StarryNight

Once your account is flagged my fellow explorer the new account that you'll make will also be banned. Continuous mining can trigger to be flagged. At the very beginning we advice players to take a rest when mining.

0

28.08.2022

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