I was shocked that i could not aggregate my liquidity

Question

I was shocked that i could not aggregate my liquidity

due to some error on your end. Because of this i removed 100K liquidity from the bridge. I will not use the services again before you rectify your error. I have some liquidity left on Astar Aurora and zkzync. How can i remove the liquidity when i dont have gas money on these chains?

#celer #cryptocurrency #english

0

13.07.2023

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cBridge Support Team Ivan · Accepted Answer

We are continuously enhancing the security and compliance measures of the Celer cBridge frontend. If you are unable to utilize specific functions of the cBridge platform, it could be due to factors such as being located in a restricted region, using an anonymous VPN service, or having a wallet address deemed high risk. We sincerely apologize for any inconvenience you may have encountered regarding the inability to aggregate your liquidity in this particular scenario. We fully understand your frustration, and we want to assure you that our compliance team is actively investigating your case. Please be aware that our compliance team operates in different time zones to ensure comprehensive coverage and accurate investigations. Consequently, there may be some delays in resolving the issue. Rest assured, we will keep you updated as soon as we receive any updates or feedback from the team.

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