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Chiliz/Socios.com ($CHZ) - English Official - ⚠️ No Price Talk Chiliz/Socios.com ($CHZ) - English Official - ⚠️ No Price Talk
⚽️-Кондратенко

Hi👋 I created questions several times in the ChilizX app,

but each time they were ignored and deleted. Could you comment on what this might be connected with?
@Kaique0Souza @peleroberts @alexdreyfus

Thank you!

#blockchain #chiliz #cryptocurrency #english
0

22 ответов

23 просмотра
Souza 🇧🇷 | I don't PM/DM-

Can you explain please

0
7 месяцев назад
⚽️-Кондратенко Автор вопроса
Souza 🇧🇷 | I don't PM/DM
Can you explain please

I open the ChilizX app, then log into my account, open the "Submit a ticket" tab, then enter my name and describe my question, then click "Send a message". The question remains active for some time, after a few days it is deleted without an answer to this question. My questions are also ignored by email🤷‍♂️

0
7 месяцев назад
⚽️-Кондратенко Автор вопроса
Souza 🇧🇷 | I don't PM/DM
What's is your question?

In December 2023, I sent my Inter Fan Tokens from the Socios app to the ChilizX crypto exchange, but specified Legacy Chain instead of Chiliz Chain. Then I wrote a question to the support service, they answered that the Socios and ChilizX applications are connected and they can return my Inter Fan Tokens to me. What if I sent my Fan Tokens from another application, then would not help me. It's been 3 months and I still haven't gotten my Fan Tokens back. Could you please help me?

0
7 месяцев назад
Pele - Chiliz-- No Private Messages
⚽️ Кондратенко
In December 2023, I sent my Inter Fan Tokens from ...

Hello, just to let you know I have forwarded to my colleague to take a look. In the meantime please block anyone who sends you a private message

0
7 месяцев назад
Pele - Chiliz-- No Private Messages
⚽️ Кондратенко
OK, thank you!

please can you post the ticket number here

0
7 месяцев назад
⚽️-Кондратенко Автор вопроса
Pele - Chiliz - No Private Messages
please can you post the ticket number here

All my tickets have been deleted🤷‍♂️

0
7 месяцев назад
Pele - Chiliz-- No Private Messages
⚽️ Кондратенко
All my tickets have been deleted🤷‍♂️

Not to worry, please can you submit a fresh request, explaining everything via https://chiliz.zendesk.com. Once you have done that, please let me know the ticket number

0
7 месяцев назад
⚽️-Кондратенко Автор вопроса
Pele - Chiliz - No Private Messages
Not to worry, please can you submit a fresh reques...

Hi👋 Half a month has already passed, but my issue is still not resolved. There wasn't even an answer😔

0
7 месяцев назад
Pele - Chiliz-- No Private Messages
⚽️ Кондратенко
Hi👋 Half a month has already passed, but my issue ...

Hello! Please remind me your ticket number. Report and block anyone who sends you a private message. I do not DM

0
7 месяцев назад
Hatsliam-
Pele - Chiliz - No Private Messages
Hello! Please remind me your ticket number. Repor...

This is my support ticket 57170 number asap my issue please more then 5days gone.

0
7 месяцев назад
⚽️-Кондратенко Автор вопроса
Pele - Chiliz - No Private Messages
Not to worry, please can you submit a fresh reques...

Hello👋 It's been a month since you wrote that you would personally contact customer support, but no one has responded to me yet. It's been over 4 months now, and the issue still hasn't been resolved. The difference in customer support between Socioz and ChilizX is staggering. While Socioz responds within a day, ChilizX hasn't replied in 4 months; their customer support is just appalling.

0
7 месяцев назад
⚽️-Кондратенко Автор вопроса
Pele - Chiliz - No Private Messages
Not to worry, please can you submit a fresh reques...

Why are you ignoring my questions and unable to answer them?

0
6 месяцев назад
⚽️-Кондратенко Автор вопроса
Pele - Chiliz - No Private Messages
Hello, let me check up the convo

After reviewing the correspondence, are you going to ignore me for another 5 months? This is not funny. It's not a very good position. Sorry, but... this is true

0
6 месяцев назад
Pele - Chiliz-- No Private Messages
⚽️ Кондратенко
After reviewing the correspondence, are you going ...

I have requested an update from our Chiliz Support team as a matter of urgency and you will receive a response securely via your ticket.

0
6 месяцев назад
⚽️-Кондратенко Автор вопроса
Pele - Chiliz - No Private Messages
I have requested an update from our Chiliz Support...

Sorry, but exactly what you wrote 1.5 months ago) I didn’t receive an answer)

0
6 месяцев назад
⚽️-Кондратенко Автор вопроса
Pele - Chiliz - No Private Messages
I have requested an update from our Chiliz Support...

All this time I tried to be as diplomatic as possible, but the situation is getting out of control, it’s hard to control yourself when you’ve been ignored for 5 months

0
6 месяцев назад

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