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Ok . Has anyone from the Electroneum team contacted KuCoin

to try to help the investors with this issue we have ?
I’ve tried many times, perhaps someone with a bit more “clout” could make a difference . I know there’s quite a few of us in the same boat

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Team have been in contact with all the main exchanges, yes. Especially Kucoin. There is nothing they can do, it's all in Kucoin's hands now David. Exchanges like HTX and Tradeogre are supporting the upgrade no problem. Hope you can get it sorted. 👍

i think if you get in touch with everyone in the same position as you and approach kucoin as a group it might be more effective

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