This is not a support room! IDEX staff will never message you asking for your private key or any information. For assistance, please use the live help on the website.
Kindly send me a Direct Message so I can look into this. Beware admins won't DM you first!
you need to go to the IDEX discord channel and open a support request. Make sure you open coinmarketcap to get the idex discord link.
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