phone ?
You're not Krystal
I did by accident and now I’m locked out with 5k gems
You may need the help of the support team. You can contact them here https://help.veve.me/submit-a-support-request
10 emails later, I’m still locked out 😂
The team will give you feedback once they receive your ticket. I do not recommend sending multiple tickets though with the same issue to avoid confusion. 🙏
Oh no, we’ve been corresponding they said that they don’t see anything wrong
Have you tried installing the app in a new device not the one containing both accounts?
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