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I bought a collectible from the store and now I

dont have it on my account??

9 ответов

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Try to update the app.

Jo (Verify my @ in the escrow group)- Автор вопроса
Essa AmaZix
Try to update the app.

I have. And I dont have it, I bought the collectible from the store for 1.1k💎 and I dont have it on my account. I did not transfer it nowhere nor did I resell it on the market. How is that possible and what should I do

Jo (Verify my @ in the escrow group)- Автор вопроса
Jo (Verify my @ in the escrow group)
I did, and I did. I bought it 3h ago

I see. If that's the case, you may log a ticket for further assistance https://help.veve.me/submit-a-support-request

Jo (Verify my @ in the escrow group)- Автор вопроса

Easy for you to say. I bought 1100$ collectible on app and I dont have it

Jo (Verify my @ in the escrow group)
Easy for you to say. I bought 1100$ collectible on...

I didn't mean anything mate. I totally understand your frustration. You say off app, if you had the transaction off app, support team won't be able to track it.

Jo (Verify my @ in the escrow group)- Автор вопроса
Essa AmaZix
I didn't mean anything mate. I totally understand ...

It was lapsus. I bought it on the app from the market

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