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What you just said to me is we don't value

our users unless a large majority are affected. we would rather hide behind issues as opposed to putting it at the forefront of our priorities. you just told me that users are not the customer is not central to our cause. Is this true?

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Of course not, we pride ourselves in involving our community in everything. I'm sorry if this is how you perceived what I said. That wasn't what I meant. This issue is being worked on, putting a pinned message up isn't a top priority, as it would be rectified very soon. Of course we care about our users

Brown-Bear Автор вопроса
Ben G | COTI | Will never DM you first!
Of course not, we pride ourselves in involving our...

I agree with Brown Bear, good communication is so important, especially with a new business. With respect, a pinned message would have taken less time than it has to keep replying to people asking questions. We all realise the amount of work going into making COTI a great product for us but good customer service also has a huge and important part to play. Make COTI be number 1 for this too 😊

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