their COTI in the treasury. For past 2 days his balance is submit requested but hasn't landed yet. Is it normal? @musthaveben @princecotinetwork
Which exchange did he use?
I told him to send from Kucoin directly to his wallet, which worked fine. We see it in his account. Then he submitted it all to the treasury with 2x multiplier. Since then it appears to be stuck. Deposit Submitted but that's it
Did he generate a deposit hash?
or do you mean for the transfer from kucoin to coti wallet itself?
After depositing to treasury, a transaction hash is generated
I will ask. Is that information gong to be available in his account after the action?
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