I traded a fiat currency transaction in March, and the

merchant canceled the order over time. The money I received was refunded through WeChat. After the refund, the order was ignored. Yesterday, I recharged USDT to buy the currency and was ready to withdraw. , and then where to complain about the order by submitting WeChat chat and transfer records, it has been a day and still no results. The customer service has searched 6 times and still has no results. The call from the commissioner said that it was not me, and after 8 calls, I did not answer. When I withdraw money today, it prompts that my account is protected? I need to submit a work order again. I have never made a mistake from the beginning to the end. I have to solve the problem myself. What is the meaning of the existence of the platform? Knowing the meaning of the existence of this platform, users can solve everything by themselves, and users can solve the platform as ignorant as the uncle.

cryptocurrency english crypto-exchange gate.io

25 ответов

Is your concern about the protected account? If so you may file a ticket at https://www.gate.io/zendesk

rozelle (intern)
Is your concern about the protected account? If so...

Rozelle i need to exchange my gate points To usdt cuz im lost at luna and nothing to deposit to trade . Can i ask for exchange here? 🥺

[Fara] [...]
Rozelle i need to exchange my gate points To usdt...

I'm sorry, gate points can't be traded. 🥺

rozelle (intern)
I'm sorry, gate points can't be traded. 🥺

It is possible to transfer to another account I can't send screenshots here but it is

rozelle (intern)
I'm sorry, gate points can't be traded. 🥺

Hello, our country is under sanctions. Is there a way I can use the money changer and do business in it?

powerful
Iran

As per user agreement Iran is included in the prohibited group. But as per support team if you did not receive an email advisory regarding the account closure you can try trading in the exchange.

rozelle (intern)
As per user agreement Iran is included in the proh...

I did not fully understand the second case. Please explain to me one more time🙏🙏🙏🌹🌹🌹

powerful
I did not fully understand the second case. Pleas...

There is an email advisory regarding the account closure for those in the restricted countries. As per support team you can still use the platform but only limited to trading, deposit and withdrawal only. You can try trading in the platform for a small fund first to check if you can still access it.

[Fara] [...]
Rozelle i need to exchange my gate points To usdt...

Not allowed to post in this group, otherwise it will be spammed with same scenarios and may lead to scammers scamming other members.

Whiz Ikem
It is used to pay for trading fees

@Its_me_broken_heart here is the answer ☺️

rozelle (intern)
@Its_me_broken_heart here is the answer ☺️

I know that 😅 But may i send a screenshot privately to make you sure what i am meaning? 🤷🏻‍♂️🥺

rozelle (intern)
There is an email advisory regarding the account c...

Do you mean to go to an exchange office and register and authenticate and start buying and selling until I am warned to close the account?

powerful
Yes

So iran is restricted normally but if you can trade, withdraw and deposit then you can use gate.io but per the laws its prohibited.

Похожие вопросы