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Hey there. My father bought gems on the drop. Paid

over the google store. But neither received the collectible or the gems in his account. How do we resolve this? I know collectible gone. But at least would be nice to get the gems.

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hey there, you should have a read here regarding google play purchases and their refund process: https://help.veve.me/can-i-get-a-refund-for-a-gem-purchase

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