@Farnoush_Nik I have been whitelisted for payout etc In the

Q: What evidence do I need for Proof of Address? A: Below is guidance on the documents that are acceptable. Please read this guidance carefully as submitting unacceptable proof of address documents is the most common issue users experience in the KYC process. Note that the document must contain your full name and address. Both photos of paper documents and electronic documents (PDF) are accepted. You may also use a government issued ID for proof of address if it has your address on it. But it must be a different ID to the ID you use for your ID check. To address a common question we are receiving, the proof of address document is used for purposes of confirming your current address. This means that the country in your proof of address document may be different from the country that the government issued ID you use for your ID check is from. Article says you can use pdf version (downloaded) or photo of printed version. No screenshots allowed.

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02.07.2022

Farnoush AmaZix

Cody
Q: What evidence do I need for Proof of Address? A...

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02.07.2022

Farnoush AmaZix · Accepted Answer

Farnoush AmaZix

hey there, believe it needs to be the original version. but if you wanna make sure, you could raise a ticket in support.

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02.07.2022

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@Farnoush_Nik I have been whitelisted for payout etc In the

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