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Hello. When we send a support ticket for KYC, does

it go to the VeVe Support or a outsourced company specifically dealing with KYC?

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it will be redirected to the supposed Dep support staff. Why?

Robbie-W Автор вопроса

I’m glad you’re a team player but you should know that Jonathan doesn’t reply to my emails on an unrelated issue and Discord kicked me for simply submitting a support ticket about it so I have zero faith in them. VeVe needs to address these issues if they want to grow their customer base. But thanks for your help.

Robbie W
I’m glad you’re a team player but you should know ...

There is a history then in your case :) Hope it will be resolved for all as we pass these high load times.

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