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Greetings. my friend posted kyc, but for some reason

they didn't accept it. and there is no way to replay. posted an appeal. Still no response for 7 days. you recommend sending a request with a number to the discord. but they write there that it is not necessary to write on the issue of kyc. how to be? why are you letting us go around? who can help solve the problem?

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We’ll take note of this and get back to you should there be more information on this. Thanks for your patience in the meantime

Надежда Астахова
now who can help me?

Please wait, you could go through some reasons why it failed here. https://forms.veve.me/kycpayoutguide

Надежда Астахова- Автор вопроса

I have already read this article. the question is different now. to whom to write to go through kyc again? because the application does not allow you to re-pass. who can help?

Надежда Астахова
I have already read this article. the question is...

If you have already submitted a ticket and haven't received response from the team seven days, please head to the get-help channel in discord for further assistance

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