generated a ticket since 23rd July then advised here to go discord #gethelp ,also done that believe iam uploading such proof of residency documents that even someone BLIND can verify that..
You guys are literally sitting on hard earned $$$$$.
Absolute disappointment.
Support ticket#1027013752 dated 23rd july
hey there, so what did they say in discord? have you checked all your email folders as well/spam?
Moreover, make sure to have a read here first before trying again on your next KYC process: https://help.veve.me/what-documents-can-i-use-for-proof-of-address
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