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Kristin-

Does anyone know how long it will take FTX to

respond to tickets? I went through my mobile phone change one month ago. I tried withdrawing some money in my wallet and it wants me to approve the transaction via a 2fa. I'm not getting the code and the number is valid and they are whitelisted. My money is stuck until I can resolve that. Again, what's the normal turnaround time for support to respond to tickets. It's been 48 hours now since I submitted my ticket. Thanks,

#crypto-exchange #cryptocurrency #english #ftx
0

9 ответов

61 просмотр
Vikir-Baskerville

We aim to get back in 48-72h. If in 24h more there’s no response please come to us for escalation.

0
20.08.2022
Jahid7762-
Vikir Baskerville
Checking

Still now you never see my massage and Don't solve my problem 😔😔😔

0
21.08.2022
🦋LM JAHID¹²³🦋-
Vikir Baskerville
You already got the instructions needed

No. You not solved his problem. You Don't take his problem seriously. You never seen his inbox

0
21.08.2022
محمد و-سفيان
Vikir Baskerville
Checking

You didn't answer my private message and you didn't even see it.

0
21.08.2022
FLSolutions-
Vikir Baskerville
Checking

Dear can you please reply and address about my matter? Since more than 72 hours I'm waiting for the reply

0
24.08.2022
Vikir-Baskerville
FLSolutions
Dear can you please reply and address about my mat...

Please submit a ticket ftx.com/support. Be aware that it may take up to 48-72h to get a response

0
24.08.2022

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