could keep me posted about how this compensation process went for you ? Cheers 🙏🙏
The team is doing their best to qualify people and do due diligence. Did you check your spam folder? If you fill this out I’ll talk to the CS team to reach out https://form.jotform.com/231224111367040
Thanks for your answer Viking. I just filled it. Hope they will followup like they promise and take responsibility. Thanks 🙏
Thank you for understanding, I passed the info on to the relevant team
Thanks for your help. Let's hope they they keep their promise rather than ignoring the affected users. I wonder if some users were really reimbursed like said. Cheers.
They do not keep their promise and do not take responsibility of their mistakes in the code. They find excuses not to repay any affected users by their mistake in the code leading to theft of our private keys! This is probably the "Trust" in the name of the wallet 💩💩 this will go to court now 😉😉 Never again I'll trust this wallet. And those dishonest people. 😉
Apologies for the inconvenience. The team will take another look at your file and then contact you for a phone call to provide more clarity.
Hello what is this sir
Thanks but I don't need clarity or any phone call. My assets were stolen because of this vulnerability. We just want the team leaders to take responsability for real by "making affected users whole" like they pretend to do in every public message. They gave me excuses to avoid doing anything. But no worries, my lawyer will do the rest. I would have preferred TRUST wallet to be trusted and be honest. Not the case obviously. I would not recommend to anyone to keep their assets with such poor security and dishonest company. Thanks for your help anyway
Hi. The team for the past week has been trying to contact you via email and social media. They need a new wallet address so that they can honor your claim. Can you please respond to the CS team via the email or Linkedin they sent you to get this closed out for you?
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