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Hi, is there a way to contact support? Trying to connect

my CSPR signer to the wallet, but I need files to import the wallet. I only have the keys.
No files.

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Hiya Lobke. Please remember we NEVER DM first. Any DMs you may receive now are from scammers. You will need the .pem file yes. Did you take the private key out of the .pem file before?

Lobke-Opsteen Автор вопроса
Jeroen Abel | Shark Media | Shark Media
Hiya Lobke. Please remember we NEVER DM first. Any...

Thank you for your warning. I didn't save a .pem file when I started. I only saved the private key.

Lobke Opsteen
Thank you for your warning. I didn't save a .pem f...

You will need to have the file to import to Casper Wallet. To create a new .pem file you will need to first create a text file using notepad and use the below format: -----BEGIN PRIVATE KEY----- <key> -----END PRIVATE KEY----- Then save this as a .pem file. To do this you will need to select 'Save as type: All Files' and then save as key.pem

Lobke-Opsteen Автор вопроса
Jeroen Abel | Shark Media | Shark Media
You will need to have the file to import to Casper...

Just as a final check: I copied the text in the notepad program on my computer. Between the < > I copied my private key, and than I saved it as a .pem file. And that's all there is. This file I can use to import the wallet and fix the connextion?

Lobke Opsteen
Just as a final check: I copied the text in the n...

Hi Lobke, yes that is correct you can now use this file to import.

Lobke-Opsteen Автор вопроса
Lobke Opsteen
Amazing. Learned something, so thank you.

You’re welcome Lobke. It is worth mentioning that you do not need to include the < and > it will not work with those there.

Lobke-Opsteen Автор вопроса
Sean Raf | Shark Media
You’re welcome Lobke. It is worth mentioning that ...

Hopefully the last question: the import button doesn't do anything. Uploaded the file, give the account a name, but then nothing. Any tips/tricks?

Lobke Opsteen
Hopefully the last question: the import button doe...

And you’re following the guide here and completed all the steps? https://www.casperwallet.io/user-guide/signer-user-start-here

Lobke-Opsteen Автор вопроса

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