up my gems. Clicked buy. Then nothing. Is this common or is it support ticket worthy?
I would suggest reaching out to our support team for assistance. You can submit a support ticket to Veve through their help center: https://help.veve.me/submit-a-support-request
by second time, referring to the purchase from store or rebound?
Happens on rebound sometimes, But as Bankole stated above, you could share your feedback to support as well.
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