Hi all, having a lot of trouble with Cardano wallet

Question

Hi all, having a lot of trouble with Cardano wallet

on Trust Android app after the latest update. I was finally able to claim the rewards today after a lot of hassle. But now when I try to unstake ADA, I either get an insufficient funds error (which is incorrect) or a UTXO error.

Seems like a lot of people on Reddit are experiencing the same problem. Any clue what's going wrong?

#cryptocurrency #english #trustwallet #twt

0

09.08.2023

9 ответов

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Nyt Lyt Автор вопроса

k k (Trust Squad)🇷🇺
Hi, did you try to use node switch in settings? Wh...

Not sure how to perform a node switch. For the rewards, I was experiencing issues like incorrect rewards balance, UTXO error, etc. But I was finally able to do it about 20 minutes ago. I'm still having issues with the wallet though. A lot of the times, it's showing that my balance is 0 even though that's not true as per on chain data.

0

09.08.2023

k k (Trust Squad)🇷🇺

Nyt Lyt
Not sure how to perform a node switch. For the re...

Go to settings, preferences, node settings, cardano. Try to put it in non auto mode, and switch around couple of times

0

09.08.2023

Nyt Lyt Автор вопроса

Hi, I just tried that. Still having the same issues. Any other ideas?

0

09.08.2023

k k (Trust Squad)🇷🇺

Nyt Lyt
Hi, I just tried that. Still having the same issue...

Hmm, please, share a screnshot of node screen for cardano as you it.

0

09.08.2023

Nyt Lyt Автор вопроса

k k (Trust Squad)🇷🇺
Hmm, please, share a screnshot of node screen for ...

This is all I see on that screen.

0

09.08.2023

k k (Trust Squad)🇷🇺

Nyt Lyt
This is all I see on that screen.

Let's dive a bit in what you see: 1) You don't have any connection with node of cardano. Not slow, not good, none. 2) In such situation, you may try to use other internet connections. 3) Please, while you will try to switch connections, be sure to restart TW app, before try new connection. 4) Check please app version in setting and put it in chat with numbers/or as screenshot

0

09.08.2023

Nyt Lyt Автор вопроса

k k (Trust Squad)🇷🇺
Let's dive a bit in what you see: 1) You don't hav...

App version is 7.29.2. I'll try switching internet connection and see if that helps. You reckon there might be an issue with an app?

0

09.08.2023

k k (Trust Squad)🇷🇺

Nyt Lyt
App version is 7.29.2. I'll try switching interne...

Yep, I may think that this is app related, but to be sure and have more clear picture to report, please try solutions that I was talking about

0

09.08.2023

k k (Trust Squad)🇷🇺 · Accepted Answer

k k (Trust Squad)🇷🇺

Hi, did you try to use node switch in settings? What hassle do you use to get rewards? There was some issues with Ada nodes, but they was fixed yesterday & I got reports from users that they have access to funds and around.

0

09.08.2023

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