flag is an account marked by the system that needs to be investigated because it is suspected of violating the terms & conditions
Once you are flagged, you will get nothing to be mine error or you will get really low tlm. I think your account is flagged. You got 0 NFT points in your recent mine. Please use the following link and raise a ticket at Zendesk. They'll look into your account and help you resolve it for you. https://explorersstation.alienworlds.io/hc/en-us/requests/new
I mean what did I do to get flag? why this is happening? and thanks I'll try it
An account can generally get flagged when a player broke any of the playing rules. And It can also happen if your account get in touch in any other other or just got caught in a crossfire. So when you raise a ticket our team cross check. Weather any rules are broken from your account or not. If not they'll unflag you and you'll be mining again.
oh, thanks , I send it and I whish they make it right I be in touch..
Don't worries mate. If you broke no rules you'll be fine and mining normally. I hope you ll be enjoying mining again really soon 💪
Crossfire is a nice reason for a flag ^^
I'm sorry mate I heard what happened there. But I believe the case is still open and under investigation. No final decision is made yet.
But I was more targetting at this message. To tell him you have to be active and helpful on the ticket. And that it can take quite some time.
to be active you mean replying emails soon right? to do that im here just before my laptop today😃
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