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I want to deposit aave dot and matic on heco

chain. but I can not. why huobi does not credit my assets on its main chain?

13 ответов

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For any question related to hecochain, write to their support team via email for assistance heco@hecochain.com

Emre- Автор вопроса
Malcolm - HTX Knight
For any question related to hecochain, write to th...

Sir, It is about huobi exchange. Please do not choose the easy way. Heco network is working. The problem is depositing. In your deposit page link aave matic link and dot are blocked or shadowed.

Emre
Sir, It is about huobi exchange. Please do not cho...

Kindly use the ERC20 network or other network alternative options for deposit of the said assets, announcement will be made when the HRC20AAVE deposit option is restored, thanks for your patience and understanding, highly appreciated 🙏

Emre- Автор вопроса
Malcolm - HTX Knight
Kindly use the ERC20 network or other network alte...

Sir. They are on HRC Network. I trusted on you. You were promoting it Because there was cheap fees. I Said Ok and withdraw them on HRC. But now I cannot send them back to my HTX account. Because of this problem. On other markets hrc AAVE MATIC DOT LINK are sold very cheap Because you do not allow people deposit on HTX Exchange. I have tens of thousands of USD these coins. Do you have rights to do these

Emre
Sir. They are on HRC Network. I trusted on you. Yo...

Point of correction, the withdrawal and deposit is currently suspended. HTX reserves the right to suspend deposit or withdrawal of certain chain network for maintenance upgrade or some other reasons, please it's not personal, you're welcome to use other chain network that's supported, sorry for the inconveniences that the suspension might have caused you

Emre
Sir. They are on HRC Network. I trusted on you. Yo...

Point of correction, the withdrawal and deposit is currently suspended, so how did you withdraw? HTX reserves the right to suspend deposit or withdrawal of certain chain network for maintenance upgrade or some other reasons, please it's not personal, you're welcome to use other chain network that's supported, sorry for the inconveniences that the suspension might have caused you, thanks for your patience and understanding, highly appreciated 🙏

Emre- Автор вопроса
Malcolm - HTX Knight
Point of correction, the withdrawal and deposit is...

Thanks for answer. Sir, It is my metamask decentralized wallet. They were send on hrc network so Ican not change it. Only way to use them on other networks is to deposit on HTX's native chain hrc chain. If it was bsc, trc or other networks, I would not even ask that. Can you learn if they open it or not. Maybe they will not suport it anymore. If I sell them right now it costs %50 per cent less because you do not allow us to deposit.

Emre
Thanks for answer. Sir, It is my metamask decentra...

No information about that at the moment, please stay tuned for further updates

Emre- Автор вопроса
Malcolm - HTX Knight
No information about that at the moment, please st...

Sir, if HTX does not accept their native chain coins back, who can even take it? rather than we keep staying tuned you would do something about that. Maybe some announcement etc.

Emre
Sir, if HTX does not accept their native chain coi...

Hecochain was not built by HTX It was built by loyal fans and supporters of HTX It is a public chain

Emre
Sir, if HTX does not accept their native chain coi...

When an exchange stop deposit and withdrawal of a token, it mainly for security purposes If there is any exploit or loopholes on a chain, there will be suspension in order to safeguard user's funds

Emre- Автор вопроса

So, how are the transactions on HT can be done on HRC20 right now?

Emre
So, how are the transactions on HT can be done on ...

For any question related to hecochain, write to their support heco@hecochain.com

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