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Wait, hang on… the root cause explanation should have been

given as priority within a few days of what was the major incident. These things don’t get swept under the carpet due to the holiday season. It should be 24 / 7 / 365 Incident and problem management, business as usual. Or else what are we doing here, hobby blockchain service management when the entire blockchain goes down? This won’t fly at global enterprise level. High standards need to be up held.

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Im agree with you

I wasn't expecting this sort of comment from you at least. You know I personally have followed up on couple of things in DM for you (not sure if you remember or not). RCA is important for transparency & to show we are committed to not let it repeat. Having said that I can assure you it is not being swept under the carpet & it will be shared soon.

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